We put in place maintenance contracts for all the passenger lifts that we manage and also hold engineering insurance for sudden and unforeseen failure. In the unfortunate instance that you become stuck in a lift, please hold down the HELP or BELL button within the lift for 20 seconds. This will contact the emergency control centre of the lift maintenance contractor who will be able to arrange assistance. If, for any reason, this function is not operating, please call the fire brigade, a neighbour or this office for assistance. If you notice any problems with the lift(s) at any time please contact our office immediately to report them on tel: 020 8370 4810 or