The management of residential blocks of flats is becoming an increasingly complex activity. It requires specialist skills and an in-depth knowledge of relevant legislation. In this way, how we deal with a breach of a lease depends on the nature of the breach and the development concerned. For example, neighbour disputes would be dealt with differently to enforcement of repair covenants or debt recovery. An on-going dispute with recorded evidence (i.e. unauthorised alternations) would be dealt with differently to a new tenant complaint for noise disturbance. Overall, it is worth mentioning that issues and disputes are dealt with impartially and with anonymity as required so as to limit the animosity and division, which could arise, where personal issues become the business of neighbours and colleagues. In addition, we will always call upon professionals (i.e. solicitors, surveyors, the local council) to adjudicate in a matter when required. We have developed a close working relationship with Brethertons LLP (www.brethertons.co.uk) when dealing with more complex matters. Ian Gibbs Estate Management (IGEM) reserves the right to apply administration charges to the service charge account of a particular lessee within the context of the breach and the lease of the development, the work undertaken by this office and how and when they might be recovered.
